Shipping & Returns
All items ship in 5-7 business days, and with USPS First Class shipping, they should arrive 1-3 days thereafter. You can expect to receive your items no more than 10 business days from the date of purchase. If you are in need of a faster turnaround or shipping upgrade, please email email@example.com.
USA: FREE Shipping!
Canada + Mexico: $2 per order, $1 per item
Everywhere else: $5 per order, $1 per item
Returns & Exchanges
If you are not completely satisfied with your item, please contact me right away. Within one week of receiving your item, you may return or exchange it. After one week, I will gladly offer credit for the amount of the purchased item. Once I am contacted, you will receive instructions with a mailing address. Alternately, you may return or exchange your item with receipt in person at any event where Novel Creature is a vendor.
*Some custom orders may not be able to be returned or exchanged, depending on resell value, at the discretion of Novel Creature.